Privacy Policy

Last Updated: 10/06/2024This Privacy Policy describes how Quantum Code PTY LTD ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website, www.awakeaid.com.au/ ("Site").1. Information We CollectWe collect several types of information from and about users of our Site, including:

  • Personal Identification Information: Name, email address, phone number, shipping address, and billing information.
  • Order Information: Product details, purchase history, and transaction data.
  • Technical Information: IP address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
  • Usage Data: Information about how you interact with our Site, such as pages visited, time spent on pages, and links clicked.

2. How We Use Your InformationWe use the information we collect in the following ways:

  • To Process Transactions: To fulfill your orders, process payments, and provide you with order confirmations and invoices.
  • To Improve Our Site: To analyze usage and trends, enhance the user experience, and improve our products and services.
  • To Communicate with You: To respond to your inquiries, send updates and promotional materials, and provide customer support.
  • To Protect Our Site: To detect and prevent fraud, monitor for security breaches, and ensure compliance with our terms and policies.

3. Sharing Your InformationWe may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who assist us with processing payments, shipping orders, and providing customer support.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.​

4. Data SecurityWe implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.5. Data RetentionWe retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

6. Your RightsDepending on your location, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct or update your personal information.
  • Deletion: You can request that we delete your personal information.
  • Objection: You can object to the processing of your personal information.
  • Withdrawal of Consent: If we are processing your personal information based on your consent, you can withdraw your consent at any time.

To exercise these rights, please contact us at awakeaid@outlook.com.

7. CookiesWe use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files that are placed on your device to track usage patterns and record preferences. You can set your browser to refuse cookies, but this may limit your ability to use some features of our Site.

8. Third-Party LinksOur Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

10. Contact UsIf you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:QuantumCode.

awakeaid@outlook.com

Po Box 359, Isle of Capri, QLD, 4217

Thank you for visiting AwakeAid!